At junket, your privacy is taken seriously. This policy explains what personal data we collect, why we collect it, how we use it, and your rights as a player in the Philippines. By registering and using this platform, you confirm that you have read and accepted the practices described here. If you have questions, visit our FAQ page for more guidance.
Last updated: 2025. This policy applies to all players accessing junket from the Philippines.
We collect only what is necessary to deliver a safe, reliable, and personalised experience on our platform. Here is a clear breakdown of the categories of personal data we collect and why.
When you create an account on junket, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old under Philippine online gaming regulations, and set up your account correctly. Your date of birth is used strictly for age verification and is never shared with advertisers. We may also ask for a valid government-issued ID during the Know Your Customer process as required by applicable Philippine regulations. All registration data is stored securely and encrypted at rest.
To process deposits and withdrawals in Philippine pesos, we collect payment-related details such as your GCash mobile number, Maya account reference, or local bank account details depending on the method you choose. We do not store full card numbers or payment credentials on our servers — all sensitive payment data is handled by our certified payment processors. Transaction records including deposit amounts, withdrawal requests, and timestamps are retained as required by applicable financial regulations in the Philippines. This data is used exclusively for processing transactions, resolving disputes, and meeting anti-money laundering obligations. You may review your full transaction history at any time from your account dashboard.
We collect data about how you interact with the platform, including the games you play, the bets you place, the promotions you view, and the pages you visit within the site. This activity data is used to personalise your experience, surface relevant promotions on the Promotions page, and improve the platform's performance and content. Usage patterns also help our responsible gaming team monitor for signs of problem gambling behaviour so that appropriate support can be offered proactively. Aggregated, anonymised usage data may be used internally for analytics and product development. Individual activity data is never sold to third-party advertisers.
Our platform automatically collects certain technical information when you access junket, including your IP address, device type, operating system, browser version, and approximate location based on your IP. This data is used to ensure the platform loads correctly on your device, detect and prevent fraudulent or suspicious activity, and comply with geographic access requirements. We do not use precise GPS-level location tracking. Device data is also used to support your customer service requests — for example, if you report a display issue on your mobile browser, our team can use your device information to help reproduce and fix the problem quickly. This data is retained only as long as necessary for the purposes described.
Your data is used for specific, legitimate purposes only. We never use personal information in ways that you have not been informed about. The table below summarises the main ways we use your data and the lawful basis for each.
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and identity verification | Registration data, government ID | Contractual necessity; regulatory requirement |
| Processing deposits and withdrawals | Payment information, transaction records | Contractual necessity; legal obligation |
| Fraud prevention and security monitoring | Device data, IP address, activity data | Legitimate interest; legal obligation |
| Personalising your platform experience | Activity and usage data | Legitimate interest; consent |
| Sending promotional communications | Email address, preferences | Consent (opt-in); you may opt out at any time |
| Responsible gaming monitoring and support | Activity data, account history | Legal obligation; legitimate interest |
| Regulatory compliance and record keeping | All categories as required | Legal obligation |
If you receive marketing communications from us and wish to stop, you can update your preferences in your account settings or contact our support team at the email address listed in the footer. Opting out of marketing communications does not affect your ability to use the platform or receive important account notifications such as transaction confirmations or security alerts.
We do not sell, rent, or trade your personal data. We share information only where strictly necessary and with parties that are contractually bound to protect it. The following categories of third parties may receive limited personal data for the specific purposes described.
Licensed payment providers such as GCash and Maya receive only the data required to complete your transaction. They operate under their own privacy frameworks and are certified under applicable Philippine financial regulations.
We are legally required to share certain player records with Philippine regulatory bodies upon request. This includes identity verification data and transaction histories as required by anti-money laundering and gaming compliance frameworks.
Trusted infrastructure and technology service providers may process technical data on our behalf under strict data processing agreements. They are not permitted to use your data for any purpose beyond providing services to junket.
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, you have clear rights over your personal data. junket is committed to honouring these rights promptly and transparently.
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and our platform is protected using Transport Layer Security (TLS) encryption. Player account passwords are stored using one-way cryptographic hashing and are never visible to our staff. Access to personal data within our organisation is restricted on a strict need-to-know basis, and all staff with data access undergo regular privacy and security training. Our systems are monitored continuously for anomalous activity, and we maintain an incident response process to act quickly in the event of any suspected data breach. In the unlikely event of a breach that affects your personal data, we will notify you and the relevant Philippine data protection authority in accordance with legal requirements.
All data in transit is encrypted end-to-end.
Passwords are never stored in plain text.
Only authorised staff can access personal data.
You will be notified if your data is affected.
Yes, our platform uses cookies and similar technologies to make the site function correctly and to improve your experience. Strictly necessary cookies are required for the platform to operate — for example, to keep you logged in during a session or to remember your language preference. These cannot be disabled without affecting core functionality. We also use functional cookies that remember choices you have made to personalise your experience, such as your preferred deposit method. Analytics cookies help us understand how players navigate the platform so we can improve page performance and content relevance. You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the platform but may reduce the personalisation of your experience. We do not use cookies to serve third-party advertising on our platform.
Now that you know how junket protects your personal information, you can register and play knowing your data is in safe hands. Got questions? Check our FAQ or log in to your account.